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Pharmacovigilance and Medical information

To report a side effect or request a scientific information, you can contact us using the telephone numbers provided below or by filling out the form on the side.

+33 (0)4 26 29 40 00 +33 (0)4 26 29 40 10

Legal info

Juvisé Pharmaceuticals, the data controller, collects your data for the purposes of managing requests and more specifically for pharmacovigilance for products for which it holds marketing authorisations and for its legitimate interest in responding to the requests.

Fields in the form marked with an asterisk must be completed. Otherwise, we will not be able to process your request.

Your personal data is collected directly from you and only persons involved in the processing of pharmacovigilance, contact requests or in charge of recruitment have access to your information. We inform you that your data will be kept for a period of two years from our last contact and then deleted, except in the case of pharmacovigilance where they are kept for ten years from the end of the validity of the marketing authorisation concerned.

When you report a pharmacovigilance case, and you are the person concerned by the adverse reaction, we inform you that we can proceed to a lifting of identity.

In addition, we inform you that the pharmacovigilance reports made may be transmitted for administrative reasons to third parties outside the European Economic Area, in compliance with the appropriate safety conditions.

You have the right to access, rectify and delete your personal data. With the exception of processing relating to pharmacovigilance, you also have the right to the portability of the data provided, as well as the right to object, for reasons relating to your particular situation, to the processing of your data, as well as the right to request the limitation of the processing concerning yourself. These rights may be exercised at any time by e-mail : gdpr@juvise.com.

You can also lodge a complaint with the CNIL or another data protection authority of a Member State of the European Union.

To learn more: Read our Privacy Policy